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back office and patient relationship automation 



The increase in chronic diseases and ageing is bringing a growing flow of patients to be maintained at home, cared for and followed up on a regular basis. This context is added to a decrease in the budgetary resources of health systems, and therefore a need for providers to be increasingly efficient.

In this context, we offer automation solutions, quick to implement and which relieve administrative efforts, while automating and streamlining the patient relationship

 

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Automate your appointment confirmations and follow-up instructions


Automatic sending via Whats'app, SMS and email of appointment reminders at J-3, J-2, J-1 in sync with your Doctolib or other agenda

Automatic cancellation of the appointment if the patient does not confirm

 

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Automate the sending of your customised questionnaires by type of consultation and pre-admission administrative processes

 Customised questionnaires sent before the consultation


Patient classification and prediction 

Each patient is different in the world of health. With the challenge of becoming more lean, healthcare professionals are required to better understand their different patient typologies, and even predict their behaviour as soon as possible to adapt care. In this case, we offer AI models that can be installed in your infrastructure with a learning approach based on your data.

Behaviour prediction Patient clustering


Collection & Dematerialisation of patient mutual insurance cards

With over 550 active mutual insurance companies in France and around fifty third-party payers, the management of chronic treatment billing is a time-consuming activity. In this context, we offer back-office components billed according to usage OCR module trained on mutual insurance cards coupled with a reference database

Dematerialisation robot connected to the ERP

Automation of the patient relationship

During chronic treatments (respiratory, cardiac, perfusion and nutrition, diabetes, rare diseases) contacts with the patient are key, whether for updating administrative information, therapeutic advice and use of medical devices, or collecting information. Our solutions :

Admission chatbot, support & therapeutic education Patient CRM (Odoo base), email & sms  Client email plugin with suggested response


HDS SaaS or on-premise solution


Pay-per-use, limited investment

depending on the volume of patient records and files processed

Model maintenance

Our models are maintained within your infrastructure


Rapid deployment

Quick projects with deployment in 1 to 3 months